Winners Circle
Sales Octane #11
Do you shrink with someone says, “Would you like some feedback?” Do you cringe when you are called in for a review? Would you like your feedback with a stick in your eye or a hot branding iron?
Close your eyes. Just for a minute or two, let us go into this meeting or discussion with an attitude. I want you to use the attitude of a top performer or leader.
The conversation starts like this:
“Spencer, let’s go over the Meadow View project.”
Or how about “Spencer, would you like some feedback on the Meadow View Project?”
“Thanks John. I’d like to review every point in the project. Especially the points where I struggled or failed in my leadership role. When can we get together?”
Now open your eyes. What a super response, but not surprising from a top performer or leader. They know that mistakes are inevitable and sieze the opportunity to meet as a way to improve while others will spend tremendous energy avoiding mistakes and even hiding them when they happen. The difference between average Joe and this performer is how they seek and apply feedback.
Top performers and leaders achieve because they do not stop after the performance. They achieve these levels based on what they learn. If you want to succeed and move to another level, here are a couple of tips to take you there.
1. Mindset. Change it! Feedback is not usually followed by a compliment. But you can learn so much from it. Accept the offer, listen, ask questions and move one step forward.
2. Painless. Make it easy to receive feedback. Feedback can be very hard to obtain when what they have to say is difficult. Create a way within the safety of anonymity.
3. Petal to the Metal. Apply what you have learned right away. If you do not apply a method to structure for change, people will stop offering feedback.
Probably not all advice will be correct. You must be discerning. You must read into the content of the feedback and you must understand the source. Use the feedback to make gains, gains in value and respect. Use this as fuel for your performance and leadership fundamentals.
In a stock car race, all the cars are fundamentally built the same, but the crew chief directs small corrections to fine tune and maximize the cars performance. These adjustments can make the difference in driving to “Winners Circle” or being push back into the “pits”.
You are the crew chief and the feedback is your adjustment. Fine tune your business. Give credit and a humble thank you to those who bravely go where some will not dare. Now go ahead, put the top down and drive your business. I’ll see you in the Winners Circle!
Do you shrink with someone says, “Would you like some feedback?” Do you cringe when you are called in for a review? Would you like your feedback with a stick in your eye or a hot branding iron?
Close your eyes. Just for a minute or two, let us go into this meeting or discussion with an attitude. I want you to use the attitude of a top performer or leader.
The conversation starts like this:
“Spencer, let’s go over the Meadow View project.”
Or how about “Spencer, would you like some feedback on the Meadow View Project?”
“Thanks John. I’d like to review every point in the project. Especially the points where I struggled or failed in my leadership role. When can we get together?”
Now open your eyes. What a super response, but not surprising from a top performer or leader. They know that mistakes are inevitable and sieze the opportunity to meet as a way to improve while others will spend tremendous energy avoiding mistakes and even hiding them when they happen. The difference between average Joe and this performer is how they seek and apply feedback.
Top performers and leaders achieve because they do not stop after the performance. They achieve these levels based on what they learn. If you want to succeed and move to another level, here are a couple of tips to take you there.
1. Mindset. Change it! Feedback is not usually followed by a compliment. But you can learn so much from it. Accept the offer, listen, ask questions and move one step forward.
2. Painless. Make it easy to receive feedback. Feedback can be very hard to obtain when what they have to say is difficult. Create a way within the safety of anonymity.
3. Petal to the Metal. Apply what you have learned right away. If you do not apply a method to structure for change, people will stop offering feedback.
Probably not all advice will be correct. You must be discerning. You must read into the content of the feedback and you must understand the source. Use the feedback to make gains, gains in value and respect. Use this as fuel for your performance and leadership fundamentals.
In a stock car race, all the cars are fundamentally built the same, but the crew chief directs small corrections to fine tune and maximize the cars performance. These adjustments can make the difference in driving to “Winners Circle” or being push back into the “pits”.
You are the crew chief and the feedback is your adjustment. Fine tune your business. Give credit and a humble thank you to those who bravely go where some will not dare. Now go ahead, put the top down and drive your business. I’ll see you in the Winners Circle!








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